Priority One has the only outside repair service
For KX-TGA400b & KX-TGA200b
Recommended by Panasonic Employees!
 

 
We have known for some time that at least a few Panasonic employees have been sending customers our way for KX-TGA200b & KX-TGA400b telephone repair. Early on, a few customers told us Panasonic recommended them to contact us. We did not believe Panasonic would do this at first but when we called Panasonic one day to inquire about a special order the person we talked to recognized our company name and told us he had been sending customers to our web site because of our improved keypad.

Why do Panasonic employees recommend us?
It makes sense. While corporate Panasonic does not officially admit to a keypad problem, the employees are the people taking calls from upset customers. Until Priority One designed an improved keypad, people had no other choice but to settle for an expensive and short term solution with another defective keypad.

Why is it important to you?
This shows we are the best option for your repair. Who would know better than Panasonic employees that have to deal with this problem every day? 
 


Our ebay feedback
User:ackdog22( 1 ) New eBay Member (less than 30 days)  Date:Nov-10-06 09:50:08 PST
Praise: Great service. Was reccomended by Panasonic, fixed it fast and good...Thank you!
Thank you LuAnn at Nantucket Light Shop for allowing us to use your eBay user ID as a reference.

 
I remember speaking to one of your employees/owners when I worked in sales for Panasonic about XX months ago...I have since switched departments, but don't worry, I still recommend your services to everyone with the 400B nightmares (outside of warranty). I hope our unofficial endorsement helps your business, keep up the great work/service.

(name deleted)
Panasonic North America

That's great news. Thank you for the info!
I know it's a lot to ask but do you mind us putting a copy of your message on our web site?

If I didn't fear our Repair Center Manager or being fired, I would give you the go-ahead. We're technically supposed to refer everyone to our own Repair Center, but our customers tend to get fed up with the wait time (and ridiculous cost). I really can't authorize posting my name, but you could maybe take exerpts of what I original wrote and state -this is what Panasonic employees have to say-. Have you looked into becoming an authorized repair center? I can shoot you some contact info tomorrow, and then we'll see what we can do.

 
Dear Ben,

I called Panasonic KX-TG2388 when I was having trouble with my cordless phone and someone there referred me to Priority One. I did not get the gentleman's name but he spoke very highly of your business and your abilities. I have to admit I was still skeptical about contacting a third part service.

But the Panasonic employee seemed to think that if anyone could help me get my very expensive phone (it has special features for the hearing impaired) working again, it would be Priority One. So I contacted you. And he was right!

Where others had failed altogether or had cost us money unnecessarily, you identified the problem very quickly. Your expert knowledge got the phone working like new again. You were quick to respond, thorough and attentive and a true pleasure to deal with. I cannot thank you enough.

I will surely refer others to you whenever possible.

All best,
Michèle Marr
punch designs
Huntington Beach, CA
nospam@punchdesigns.com (replace nospam with "michele" to send email)

 

Priority One is not an authorized Panasonic repair center. We only repair a few specific Panasonic telephones. We cannot become an authorized repair center without repairing many other Panasonic products. We specialize on just a few telephones. With faster service, more experience and lower prices, making Priority One the ideal choice for your repair. With Panasonic factory repair, your phone will most likely be sent to a huge facility in Mexico that handles thousands of Panasonic products. It is unlikely the employee that will work on your phone will have as much experience on this specific phone model.

 

 
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