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No Phone Calls for Manuals

Spam filters

Replying to an email you send to us dramatically reduces email problems. If you are having email troubles, sending you another email most likely will not solve the problem.

Most email problems are due to typos and spam filters. Our password email is sent successfully over 99% of the time.

No calls for any reason!

If you call, the person you talk to....

They will not know IF you purchased a manual.

They will not know IF you have received emails.

They will not know the the reason for email errors.

They cannot tell you when the problem will be resolved.

They are not allowed to tell you anything even if they could.

We will NEVER provide password information over the phone. No exceptions EVER.

Please email any questions dealing with manuals. We are usually lightning fast with email compared to most other companies on the net.

If you are having trouble with email or you have not gotten a reply from us, you can FAX your question to:

IF you have asked your manual question using our email form AND sent one FAX and waited at least 2 business days and still do not hear back. THEN you can call, but only to ask why you haven't gotten a reply. Your questions will still have to be answered by fax or email!