Password Request  

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Password not working? Click Here

 

Passwords will
NEVER
be given out over the phone.
NO EXCEPTIONS

Manual Agreement

 

Missing / Lost & Non-Working
password request form

Please STOP and READ
Many people do not read instructions and are upset when things do not go as they assumed. If this describes you, please understand that taking your time here and reading these instructions will be the fastest and only way to resolve problems.
Manual Agreement

When Placing an order for a manual password you should several emails. If you get one email, you get them all.

Look for this one: Manual Password for 0rder: XXXX

That email contains your password to un-zip the PDF file.
The emails are sent automatically after the order is placed and usually arrive in a few minutes but can take up to 30 minutes or more on rare occasions. If you got one email, you got them all. Check your junk or spam folder if you have gotten other order related emails but not the password email.

If you do not get the email(s)
Please wait at least 30 minutes!
Or we may ignore your request thinking you already received the email shortly after asking.

If you still have not gotten the password email after 30 minutes please use this form to request help.

Password does not work
I did not get a password
I lost the password

Order Number:
Name:
Email Address:
To reply to
Email Address:
Used to place the order (If Different)
Manual Ordered:
Password:
If you have received a password and it does not work
The more detail you give us the easier (and faster) it will be to look up your records.

This generates a new message
More details can be added on the following page

** We will ignore and delete requests for passwords that arrive before our copy of the order confirmation arrives in our inbox. Assuming that you then got the password email shortly after sending this request.

 


 
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