Barclay Enterprises Main Page
 

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We are legally responsible for what is listed here. Barclay knows about this page and has not contacted us or replied to any of our attempts to contact them.

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KX-TGA400b Improved Rubber Keypad
Click Here to buy our real improved keypad for KX-TGA400b & KX-TGA200b cordless phones

 

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Panasonic KX-TGA400b & KX-TGA200b Keypad Warranty Scam

Barclay Enterprises, Inc.
Ebay ID: TECHGUY5597
Click here to see: Barclay alias shadow companies  

For over 3 years Chris Barclay and Rick Barclay of Barclay Enterprises of Colton, CA have been obsessively attacking our products and services while blatantly lying to customers. The Barclays are guilty of: gross false advertising, exaggerated offers, intentional self-voiding warranties and flat out lies. They forge recommendations, reviews, feedback and even federal forms (FCC registrations that they then exaggerate and claim to be "FCC Authorized"). Their well planned attacks on their competition include everything from illegal activities to childish pranks.
Rick Barclay is guilty of
defamation of character toward the president of our company (libel).

The Barclay's are well aware of this site and our allegations (proof1 proof2). They have repeatedly refused to comment or reply to our attempts to contact them. Instead they choose to contact people, potential customers and web administrators in private with libel statements and lies in hopes to win their support. Their silence proves their guilt and their endless effort to fight this web site proves they have no excuses. 

Please contact us with any questions or comments.

New 3/09
Click Here to see
Barclay's Latest False Advertising on eBay

 
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Barclay Enterprises viciously attacks our company
From day 1 on eBay More Detail

 

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Barclay flat out lies claiming Panasonic redesigned their keypad
At Barclay, we replace your old keypad with a flawless, brand new keypad.
Manufactured to the very best of Panasonic's specifications, thus eliminating any possible shortcomings of the original version.
 

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Barclay attacks our membrane keypad repair claiming it will break your phone.
Don't let anyone install an allegedly "new" keypad with any sort of insert / membrane or other "fix" between the keypad and circuit board!
Any foreign layer or "fix" between the keypad and the circuit board will break your phone

 

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Barclay copies our membrane keypad
The Pad-MateTM The industry's ONLY permanent solution to your
KX-TGA handset's button problems...

... goes between the dialpad and the circuit board (exactly what he warned against for well over a year)
 

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Barclay attacks our Lifetime warranty
Beware of anyone offering a "lifetime warranty" on a keypad!
You're better off dealing with a reputable company that's upfront and will be around to honor their two year warranty
 

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Barclay copies our lifetime warranty claiming to have the only one
So superior, it's the ONLY keypad repair that comes
with a LIFETIME WARRANTY

 

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Barclay deceives customers with "pictures" of an improved rubber keypad
They name their copy of our membrane keypad the "Pad-Mate" and claim to have "the original" but they also give it a second name "Perma-Pad" and display pictures of the Pad-Mate installed on the known defective keypad in an unnatural position.... clearly copying our pictures of the improvements in our real rubber keypad. see below
 

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Barclay lies about why these keypads break
CONSUMER ALERT: DON'T FALL FOR THE ANYONE'S MISLEADING MYTHS ABOUT WHAT CAUSES YOUR KEYPAD TO FAIL:
There can be only one source... spit! Eating and drinking while talking on the phone

 

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Barclay's extended and lifetime keypad warranty are self-voiding
Barclay claims there is "no fine print" However abuse voids the warranty and abuse is defined by excessive use and/or eating and drinking while talking on the phone. (I call that fine print)

View ALL of Barclay Enterprises attacks and false advertising
 

This video proves spittle cannot get into your keypad

Barclay Enterprises Spittle Theory

Watch the movie

CLICK HERE: Read this engineering topic that shows the problem is NOT spit.

This video proves that Barclay's Extended AND Lifetime Warranty are voided by the lie of "spit"

 Barclay Enterprises Self-voiding warranty

Watch the movie
This video proves almost everything on this page using Barclay's own advertising Barclay Enterprises Keypad Warranty Scam  Watch the movie


5/19/2008
Barclay Enterprises unwittingly admits that 'environmental gunk' is really oil seepage.

Barclay Enterprises Keypad Scam
 

Within hours of our first KX-TGA400b eBay repair auction, Barclay knew they were in trouble. We had an improved keypad to repair the poorly designed OEM keypad causing all the problems. They needed to do something and fast!

Barclay didn't waste any time. Canceling his auction early, he re-listed with a lie claiming "Panasonic had re-designed the keypad thus eliminating the original problems"
Unfortunately that was only the simple beginning of the seemingly endless Barclay Keypad Fraud.

 

 

Membrane keypads are cheaper.
 If they were truly better we would still be using them.

 Deceptive Advertising

Barclay Enterprises shows you this
to make it appear as if you are buying  a rubber keypad with large contacts
False advertising by Barclay Enterprises
However, the "Perma-Pad" is really just a membrane sticker.

 Below is the Perma-Pad™
It is also the Pad-Mate™
Why have two different names for the same part?

The REAL Perma-Pad or PadMate

 

Original Panasonic Keypad
Deceptive picture LOOKS like an improved keypad.

At the top of their "Improved Keypad" auction they show a picture of what looks like a complete rubber keypad with large black conductive contacts.

HOWEVER! The "improved keypad" is a paper thin CLEAR sticker membrane with black painted circles. The pictures here show an original OEM Panasonic keypad with Barclay's copy of our membrane repair stuck to it.

This is an intentional trick to make people believe they are getting a real 3-dimentional improved rubber keypad.

Blatant Lie: "The industry's only truly improved keypad.."

Barclay includes a simple description of the real "improved" part of the keypad in a small area in the center of the auction... they KNOW most people will not read every detail and will focus on the top and bottom of the ad. Pad-Mate Perma-Pad
False advertising by Barclay Enterprises At the bottom of the auction is another larger picture showing the Perma-Pad. However, you cannot tell from this picture that the larger contacts are from painted circles on a clear, paper thin sticker.

The small contacts (on the left) push down only on the center of the conductive sticker (right) and do not significantly increase the size as the description claims.

Blatant lie: No other keypad on the market --- including other "improved" keypads ---  has bigger button contacts!

 

Proven!

Barclay Enterprises takes extra steps to hide misleading statements. When you list an auction on eBay, the text becomes a permanent record for about 12 months. Barclay now changes misleading statements (such as "FCC Authorized") to graphics while leaving other areas untouched. The only reason we can think of to do this is because they can then change the graphics (stored on their own server) any time they run into problems.

Barclay Enterprises Deceiving Auctions

 Watch the movie
 

Proven!

Barclay continues to confuse customers with false information about why the original keypads break. Their "permanent" keypad still relies on the original defective keypad to work and they need these lies to continue. They falsely claim the sticky oil from the OEM keypad is spit.
 

Barclay's termed "environmental gunk" that builds up in the keypad is not spittle or food particles!

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Keypads seep oil. This is a undeniable FACT. Engineering forum on the topic

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The sticky oil cannot be from food or spit! It is found in 100% of these phones and is exactly the same in every single one. In fact, as the keypads yellow from age, so does the oil.

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Just to eliminate any possible doubt, we crushed a few brand new Panasonic keypads between paper and steel plates using a machine press. Wouldn't you know it... spittle came out! soaking the paper!! Amazing... those Japanese must be spitting on the mold to allow easy removal of the final product. There is no other possible explanation (say's Barclay)

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The rubber keypad forms a rubber gasket seal. Food and spittle cannot get in. You can dunk these phones in Pepsi Cola and it will not get inside the keypad.

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Barclay reverently denied the other very obvious problem with the original keypad for over a year. Now they admit they knew the conductive contacts were too small in their own advertisements.

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Corrosion is from condensation not spit and is found inside some phones but not under the rubber keypad. 

So, how did Barclay "bust the myth"? Obviously not with tests or research... just plain Barclay bull.

Barclay Enterprises Environmental GunkWatch the movie

 


 
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Pad Mate / Perma-Pad

 

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Honest Repair Service for Panasonic KX-TGA400b Phones, Systems and Handsets
Priority One is the only company offering consumers the truth about these handsets...
Why they break and what will fix them.

More information on the KXTGA400b KXTGA200b Keypad Problems
What causes the common button problem in these phones and what will fix it?

Priority One Recommendations for KX-TGA400b and KX-TGA200b Repair
Panasonic employees recommend Priority One's repair service for these models. They know we are the only company with a real lasting solution to this common problem.