Barclay Enterprises Bad Guy Listing
 

Feedback Extortion

  To the best of our knowledge, this information is 100% accurate.
We are legally responsible for what is listed here. Barclay knows about this page and has not contacted us or replied to any of our attempts to contact them.

Questions? email us or call 800-797-0070

 

Barclay designs link farms, buys up new URLs and creates complete fictitious companies all in an attempt to bury this web site in search listings. This forces us to either abandon the project or expand it.
See: Link Farms

 

Click here for
Honest  Repair KX-TGA400b & KX-TGA200b
With the ONLY available improved rubber keypad

Panasonic KX-TGA400b & KX-TGA200b Keypad Warranty Scam

Barclay Enterprises, Inc.
2275 LaCrosse Ave #201  Colton, CA 92324  

Barclay Enterprises Keypad Scam
 

Within hours of our first KX-TGA400b eBay repair auction, Barclay knew they were in trouble. We had an improved keypad to repair the poorly designed OEM keypad causing all the problems. They needed to do something and fast!

Barclay didn't waste any time. Canceling his auction early, he re-listed with a lie claiming "Panasonic had re-designed the keypad thus eliminating the original problems"
Unfortunately that was only the simple beginning of the seemingly endless Barclay Keypad Fraud.
See: Barclay Enterprises Timeline

 

Currently Barclay is using deceiving pictures to fool customers into believing they have an improved rubber keypad. They are also flat out lying, claiming to have "the original" improved keypad and lifetime warranty when they not only blatantly copied both from us but attacked the very same for over a year before copying them.

Membrane keypads are cheaper.
 If they were truly better we would still be using them.

Proven!

Barclay Enterprises so called "permanent" keypad is a blatant copy of our old membrane keypad.

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Barclay claimed our membrane keypad would break your phone for over a year. Then they blatantly copied it and claim they have the only one.

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Barclay falsely claimed the original keypad had been revised. (quote: "thus eliminating any possible shortcomings of the original version.") They sold hundreds of flawed OEM keypads with a (self-voiding) 2-year warranty. Now they admit the OEM keypad contacts are too small.

Barclay Enterprises Keypad Warranty Scam

  Watch the movie

 

Proven!

Barclay Enterprises "Lifetime Warranty" is SELF VOIDED by the exact reason the keypads break! They made up a fictitious "spittle" theory to explain the oily build-up inside the OEM sealed rubber gasket keypad. This build-up is considered abuse by Barclay because you eat and drink (and spit) when talking on the phone. However, the build up is oil based and seeps from the original OEM Panasonic keypad... the same keypad their "improved" membrane relies on to operate.

CLICK HERE: Read this engineering topic that shows the problem is NOT spit.

This video proves spittle cannot get into your keypad

Barclay Enterprises Spittle Theory

Watch the movie

This video proves that Barclay's Extended AND Lifetime Warranty are voided by the lie of "spit"

 Barclay Enterprises Self-voiding warranty

Watch the movie

Even their regular warranty is voided by the following:
t
his warranty shall be void if the equipment or component is damaged or rendered unusable by reasons including, but not limited to, misuse, abuse, excessive use or dirt, improper installation or operation, power surge or failure, or any other peril, natural or manmade.
Excessive use??? Who gets to decide what excessive use is on a business telephone?

5/19/2008
Barclay Enterprises unwittingly admits that 'environmental gunk' is really oil seepage.

 Deceptive Advertising

Barclay Enterprises shows you this
to make it appear as if you are buying  a rubber keypad with large contacts
False advertising by Barclay Enterprises
However, the "Perma-Pad" is really just a membrane sticker.

 This is the Perma-Pad™
This is also the Pad-Mate™
Why have two different names, both trade marked for the same part?

The REAL Perma-Pad or PadMate

 

Original Panasonic Keypad
Deceptive picture LOOKS like an improved keypad.

At the top of their "Improved Keypad" auction they show a picture of what looks like a complete rubber keypad with large black conductive contacts.

HOWEVER! The "improved keypad" is a paper thin CLEAR sticker membrane with black painted circles. The pictures here show an original OEM Panasonic keypad with Barclay's copy of our membrane repair stuck to it.

This is an intentional trick to make people believe they are getting a real 3-dimentional improved rubber keypad.

Blatant Lie: "The industry's only truly improved keypad.."

Barclay includes a simple description of the real "improved" part of the keypad in a small area in the center of the auction... they KNOW most people will not read every detail and will focus on the top and bottom of the ad. Pad-Mate Perma-Pad
False advertising by Barclay Enterprises At the bottom of the auction is another larger picture showing the Perma-Pad. However, you cannot tell from this picture that the larger contacts are from painted circles on a clear, paper thin sticker.

The small contacts (on the left) push down only on the center of the conductive sticker (right) and do not significantly increase the size as the description claims.

Blatant lie: No other keypad on the market --- including other "improved" keypads ---  has bigger button contacts!

 

Proven!

Barclay Enterprises takes extra steps to hide misleading statements. When you list an auction on eBay, the text becomes a permanent record for about 12 months. Barclay now changes misleading statements (such as "FCC Authorized") to graphics while leaving other areas untouched. The only reason we can think of to do this is because they can then change the graphics (stored on their own server) any time they run into problems.

Barclay Enterprises Deceiving Auctions

 Watch the movie
 

Proven!

Barclay continues to confuse customers with false information about why the original keypads break. Their "permanent" keypad still relies on the original defective keypad to work and they need these lies to continue. They falsely claim the sticky oil from the OEM keypad is spit. In our opinion, any person with even the slightest knowledge of the internal workings could not possibly believe this.
 

Barclay's termed "environmental gunk" that builds up in the keypad is not spittle or food particles!

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Cheaply designed keypads seep oil. This is a undeniable FACT. Engineering forum on the topic

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The sticky oil cannot be from food or spit! It is found in 100% of these phones and is exactly the same in every single one. In fact, as the keypads yellow from age, so does the oil.

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Just to eliminate any possible doubt, we crushed a few brand new Panasonic keypads between paper and steel plates using a machine press. Wouldn't you know it... spittle came out! soaking the paper!! Amazing... those Japanese must be spitting on the mold to allow easy removal of the final product. There is no other possible explanation (say's Barclay)

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The rubber keypad forms a rubber gasket seal. Food and spittle cannot get in. You can dunk these phones in Pepsi Cola and it will not get inside the keypad.

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Barclay reverently denied the other very obvious problem with the original keypad for over a year. Now they admit they knew the conductive contacts were too small in their own advertisements.

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Corrosion is from condensation not spit and is found inside some phones but not under the rubber keypad. 

So, how did Barclay "bust the myth"? Obviously not with tests or research... just plain Barclay bull.

Barclay Enterprises Environmental GunkWatch the movie

5/19/2008
Barclay Enterprises unwittingly admits that 'environmental gunk' is really oil seepage.

 

 

Barclay Enterprises, Inc.
2275 LaCrosse Ave #201  Colton, CA 92324  
Also
31805 Hwy 79 South  # 532  Temecula, CA 92592

They have several other "companies"
These are set up to appear as separate identities. It should be obvious to you at this point why he would do this.

bulletPreferred Telecomm (http://www.preferredtel.com)
bullet QP Telecommunication Technologies (http://www.qptt.com)
bullet Ebay user id: techguy5597

 

 


 
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More information on the KXTGA400b KXTGA200b Keypad Problems
What causes the common button problem in these phones and what will fix it?

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