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Barclay Enterprises Keypad Scam

 

 

 

 
     

They don't stop at lies about their keypad and warranty...
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Barclay Enterprises FCC scam



 

 

Panasonic KX-TGA400b & KX-TGA200b Keypad Warranty Scam

Barclay Enterprises

To the best of our knowledge, this information is 100% accurate.
We are legally responsible for what is listed here. Barclay knows about this page and has not contacted us or replied to any of our attempts to contact them.

Questions? email us or call 800-797-0070

Our BBB gold seal membership proves we are the only company offering you the truth here....

The ONLY reliability program that monitors for truth in advertising. If we are fabricating any of this, Barclay can click on the above link and report this page... Yet they have not done this! They offer no such protection!

Barclay Enterprises, Inc.
2275 LaCrosse Ave #201  Colton, CA 92324  

 

Proven!

Barclay Enterprises so called "permanent" keypad is a blatant copy of our old membrane keypad. Not an improvement! Barclay spent over a year viciously attacking our membrane keypad and our lifetime warranty. They falsely claimed Panasonic fixed the keypad issue and there was nothing wrong with the original keypad. After almost two years of attacks, they copy our old discontinued membrane keypad (claiming they have the only one) and offer their own undefined (self-voiding) lifetime warranty.
Now they admit the original keypad is flawed!
After selling hundreds of them as "new version" keypads.

Barclay Enterprises Keypad Warranty Scam

  Watch the movie

Their membrane does not solve the size problem! (See below)

 

Proven!

Barclay Enterprises "Lifetime Warranty" is SELF VOIDED by the exact reason the keypads break! They made up a fictitious "spittle" theory to explain the oily build-up inside the sealed rubber gasket keypad. This build-up is considered abuse because you eat and drink (and spit) when talking on the phone. However, the build up is oil based and seeps from the original OEM Panasonic keypad... the same keypad their "improved" membrane relies on to operate... the same keypad with the small contact size that pushes down only in a small center area of their membrane keypad.

Read this engineering topic that proves the problem is NOT spit.

Barclay Enterprises Keypad Warranty Scam

  Watch the movie

Proof they are lying about their warranty using nothing but their own advertising!

 

 Deceptive Advertising

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=47123&item=180199926760


At the top of their "Improved Keypad" auction they show a picture of what looks like a complete rubber keypad with large black conductive contacts.

HOWEVER! The "improved keypad" is a paper thin CLEAR sticker membrane with black painted circles. The pictures here show an original OEM Panasonic keypad with Barclay's copy of our membrane repair stuck to it.

This is an intentional trick to make people believe they are getting a real 3-dimentional improved rubber keypad.

Blatant Lie: The industry's only truly improved keypad..

Barclay includes a simple description of the real "improved" part of the keypad in a small area in the center of the auction... they KNOW most people will not read every detail and will focus on the top and bottom of the ad.
At the bottom of the auction is another larger picture showing the Perma-Pad. However, you cannot tell from this picture that the larger contacts are from painted circles on a clear, paper thin sticker.

The small contacts (on the left) push down only on the center of the conductive sticker (right) and do not significantly increase the size as the description claims.

Blatant lie: No other keypad on the market --- including other "improved" keypads ---  has bigger button contacts!

Question: Why would you need an extended 3-year warranty on a part that is guaranteed to last forever?

Up to 3 years added protection
Only pennies a day!

 

Proven!

Barclay Enterprises takes extra steps to hide misleading statements. When you list an auction on eBay, the text becomes a permanent record for about 12 months. Barclay now changes misleading statements (such as "FCC Authorized") to graphics while leaving other areas untouched. The only reason we can think of to do this is because they can then change the graphics (stored on their own server) any time they run into problems.

Barclay Enterprises Deceiving Auctions

 Watch the movie
 

Fact!

Barclay continues to confuse customers with false information about why the original keypads break. Their "permanent" keypad still relies on the original defective keypad to work and they need these lies to continue. Barclay falsely claims the sticky oil from the OEM keypad is spit. In our opinion, any intelligent person with even the slightest knowledge of the internal workings could not possibly believe this.
 

Barclay's termed "environmental gunk" that builds up in the keypad is not spittle or food particles!

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Cheaply designed keypads seep oil. This is a undeniable FACT. Engineering forum on the topic

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The sticky oil cannot be from food or spit! It is found in 100% of these phones and is exactly the same in every single one. In fact, as the keypads yellow from age, so does the oil.

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Just to eliminate any possible doubt, we crushed a few brand new Panasonic keypads between paper and steel plates using a machine press. Wouldn't you know it... spittle came out! soaking the paper!! Amazing... those Japanese must be spitting on the mold to allow easy removal of the final product. There is no other possible explanation (say's Barclay)

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The rubber keypad forms a rubber gasket seal. Food and spittle cannot get in. You can dunk these phones in Pepsi Cola and it will not get inside the keypad.

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Barclay reverently denied the other very obvious problem with the original keypad for over a year. Now they admit they knew the conductive contacts were too small in their own advertisements.

bullet

Corrosion is from condensation not spit and is found inside some phones but not under the rubber keypad. 

So, how did Barclay "bust the myth"? Obviously not with tests or research... just plain Barclay bull.

 

Barclay Enterprises, Inc.
2275 LaCrosse Ave #201  Colton, CA 92324  
Also
31805 Hwy 79 South  # 532  Temecula, CA 92592

Barclay Enterprises has several other "companies"
These are set up to appear as separate identities. It should be obvious to you at this point why he would do this.

bulletPreferred Telecomm (http://www.preferredtel.com)
bullet QP Telecommunication Technologies (http://www.qptt.com)
bullet Ebay user id: techguy5597

 

 

 


 
www.priority1bc.com
  
 

 

Barclay Enterprises Old eBay auctions

Barclay is now very careful about what he puts in his auctions
Typically any suspicious text is placed in pictures so he can change it any time.
There are still a few of his old auctions available to look at.
You can still see their illegal "FCC authorized repair" claims.

 

 This is typical Barclay
Before we offer repair on eBay
$35 bench fee and you pay for shipping
WITH  NO EXPLANATION!
(Claiming a 99 out of 100 success rate.)

After we start offering repair service on eBay
Barclay accuses us of charging for return shipping, claiming they never did!
(Now claiming a 999 out of 1000 success rate.)
 

Before
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=47123&item=6031868438

In very rare cases a unit may be deemed unecomonimal for repair (1%). Customer will be notified of their condition via email and unit will be returned and a paypal refund issued minus the $35.00 bench fee. Shipping and handling is not refundable. We will not contact you to explain the damage in detail, but this will be noted as "uneconomical for repair" on your paypal refund.

After
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=47123&item=6045270956

Guaranteed repair --- if we can't repair your handset, you don't pay a dime! We have a 99.9% success rate 

** UNLIKE OUR COMPETITION WE DON'T MAKE YOU PAY A RETURN SHIPPING AND HANDLING CHARGE

FCC AUTHORIZATION ~ Anyone who says that we are making a "misleading" claim or that this is a "meaningless" achievement is ill-informed. Sorry Barclay! As you know, the BBB does not agree with you here.

 

 

 

 

 

 

 

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